UX/Service Design
UX/Service Design
Educational Kit for Leftover
Medicine Disposal at Home
Educational Kit for Leftover
Medicine Disposal at Home
Educational Kit for Leftover
Medicine Disposal at Home
Class materials for a 1-day class in middle schools
Educating how to dispose leftover medicine at home
Class materials for 1 class in school
Educating how to dispose
leftover medicine at home
Class materials for a 1 day class in schools
Educating how to dispose leftover medicine at home
My Role
My Role
User Research
Design Solution Ideation
Public Relations-Progress Articles
Showcase Video Preparation
The Team
The Team
8 members of the Seoul Design Governance Team
[The medicine waste solution team]
Duration
Duration
8 months (07/2020~03/2021)
Project sponsored by
Seoul Metropolitan Government
8 months (07/2020~03/2021)
Project sponsored by
Seoul Metropolitan Government
8 months (07/2020~03/2021)
Project sponsored by
Seoul Metropolitan Government
Overview
Problem
- The inappropriate disposal of leftover medicine at homes in Seoul
Problem
The inappropriate disposal of leftover medicine at homes in Seoul
Solution
- Inform people how to dispose medicine safely and properly
WHY: To prevent the environmental harm of medicine thrown away
HOW: Educating the right way of returning leftover medicine to children
Solution
- Inform people how to dispose medicine safely and properly
WHY: To prevent the environmental harm of medicine thrown away
HOW: Educating the right way of returning leftover medicine to kids
Solution
- Inform people how to dispose medicine safely and properly
WHY: To prevent the environmental harm of medicine thrown away
HOW: Educate the right way of returning leftover medicine to children
Background
How people dispose leftover medicine at home
How people dispose leftover medicine at home
Source: HEALTH INSURANCE REVIEW & ASSESSMENT SERVICE Survey 2018
Source: HEALTH INSURANCE REVIEW & ASSESSMENT SERVICE Survey 2018
Why medicine should be disposed properly
Why medicine should be disposed properly
Adverse effects to the environment if medicine is disposed through drains
Water pollution due to medicine can cause fish deformity and bad effects to human body
Medicine returned to pharmacy and medical centers are safely incinerated in disposal plants
Adverse effects to the environment if medicine is disposed through drains
Water pollution due to medicine can cause fish deformity and bad effects to human body
Medicine returned to pharmacy and medical centers are safely incinerated in disposal plants
Adverse effects to the environment if medicine is disposed through drains
Water pollution due to medicine can cause fish deformity and bad effects to human body
Medicine returned to pharmacy and medical centers are safely incinerated in disposal plants
Research
Research
Survey
Survey
Target: 53 citizens in Seoul, 1 week
Target: 53 citizens in Seoul, 1 week
80% Never returned medicine
because of ‘Inconvenience’
80% Never returned medicine
because of ‘Inconvenience’
57% Don’t know how to
‘Return’ medicine
57% Don’t know how to
‘Return’ medicine
56% Worry about the pollution
due to medicine thrown away
56% Worry about the pollution
due to medicine thrown away
Interviews
Interviews
Pharmacist Interviews
Pharmacist Interviews
"Bringing unsorted medicine"
"No formal guideline about it"
“Less regarded as main task”
"Bringing unsorted medicine"
"No formal guideline about it"
“Less regarded as main task”
Medical Education Expert
Medical Education Expert
Medical Edu. Expert
“Awareness of proper disposal”
“Kids prefer ‘actual’ activities during class to worksheets”
“Need awareness of proper disposal method”
“Kids prefer ‘actual’ activities”
Citizens - Young Parents
Citizens - Young Parents
Young parents
"Hard to return medicine if no pharmacy located near home"
"Never heard of returning it"
"Hard to return medicine if no pharmacy is near home"
"Never heard of returning it"
Setting the Target
Setting the Target
From children to parents, naturally delivering the solution to practice together at home
From children to parents,
naturally delivering the solution
to practice together at home
From children to parents, naturally delivering the solution to practice
Children, 12-13 years old
Share and practice what they learned in school
Share and practice what they learned
Share and practice what they learned in school
Parents
Family safety is the top priority, care for children
Family safety is priority, care for kids
Family safety is the top priority, care for children
Ideation & Sketches
Ideation & Sketches
Discussions
Giving ideas and feedbacks
Class Procedure Flow Sketch
Sketch for the flow of the whole class
Remote Discussions on Zoom & Mural Boards
Remote Discussions on Zoom
Remote Discussions on Zoom
Due to Covid-19 Era, the team often had zoom sessions
Zoom sessions due to Covid-19
Zoom sessions due to Covid-19
Storyboard Sketch
Storyboard of the video material
Design Solution
Design Solution
The class procedure structure
The class procedure structure
Issue Awareness
Animated video about the adverse effects of littered medicine on the environment
Animated video about the adverse effects of littered medicine on the environment
Animated video about the adverse effects of littered medicine
Activity Handbook
Let students think about the environmental effects
Indicate how to sort and return medicine at home
The process of icineration of returned medicine
Let students think about the environmental effects
Indicate how to sort and return medicine at home
The process of icineration of returned medicine
Craft Activity
‘My own medicine box’ to keep leftover medicine
With informative stickers that remind the class
Decorating the box with stickers
‘My own medicine box’ to keep leftover medicine
With informative stickers that remind the class
Decorating the box with stickers
Class materials
Class materials
Animation video for issue awareness
Animation video for
issue awareness
- Used in the initial part in class
The story : Starts from throwing away waste medicine carelessly, then the medicine turns into monsters and harm the Earth
Delivering the message in a friendly manner with animation
Check the animation video on Youtube!
Animation video for issue awareness
- Used in the initial part in class
The story : Starts from throwing away waste medicine carelessly, then the medicine turns into monsters and harm the Earth
Delivering the message in a friendly manner with animation
Check the animation video on Youtube!
Activity handbook
Contents on the front
1. Guess what happens - Drawing the final cut of the cartoon
2. About leftover medicine
3. How to use medicine properly at home
Contents on the back
1. How to return medicine to pharmacy
2. How returned medicines are safely discarded
3. A QR link to the animation video
Activity handbook
Contents on the front
1. Guess what happens
2. About leftover medicine
3. How to use medicine properly
Contents on the back
1. How to return medicine
2. How returned medicines are safely discarded
3. A QR link to the animation video
Activity handbook
Contents on the front
1. Guess what happens - Drawing the final cut of the cartoon
2. About leftover medicine
3. How to use medicine properly at home
Contents on the back
1. How to return medicine to pharmacy
2. How returned medicines are safely discarded
3. A QR link to the animation video
‘My own medicine box’ Activity
Decorating boxes with stickers to sort leftover medicine at home
DIY kit of stickers and a box for students to use at home
‘My own medicine box’ Activity
Decorating boxes with stickers to sort leftover medicine at home
DIY kit of stickers and a box for students to use at home
